Get in Touch with Puff N Stuff

At Puff N Stuff, customer satisfaction is our top priority. Whether you have a question about our products, need assistance with an order, or want to know more about our services, our team is always happy to help. 

We believe in providing prompt, reliable, and friendly support to ensure you have the best shopping experience. From product inquiries and order tracking to wholesale requests and general feedback, we're just a message or phone call away.

How Can We Help?

  • Product information and recommendations
  • Order status and shipping assistance
  • Returns and replacement support
  • Wholesale and bulk order inquiries
  • Partnership and business collaborations
  • General questions and customer feedback
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Contact Details

Phone: +91-9737775553
Whatsapp: +91-9737775553

  • Instagram: @Puff_and.stuff
  • Email: Puffnstuffsurat@gmail.com
  • Complaint: Support@puffnstuffs.in

Address: Shop-1, Mubarak House, Vansfodapul, Salabatpura, Surat - 395003.

Bank Details

INDUSIND BANK
ACCOUNT NAME - PUFF & STUFF
ACCOUNT TYPE - CURRENT
ACCOUNT NUMBER - 259737775559
IFSC CODE - INDB0001810

Contact with an expert

    Frequently asked questions

    How long does delivery take?

    Orders are usually processed and dispatched within 0–7 business days. Delivery times depend on your location and the courier partner. Once your order is shipped, you'll receive tracking details to monitor its progress.

    Can I return or exchange my order?

    Yes, returns or exchanges are accepted only if the product meets our return policy. The item must be unused, in its original packaging, and accompanied by a valid unboxing video. Please contact our support team before initiating any return or exchange.

    What should I do if I receive a damaged or incorrect product?

    If your order arrives damaged, defective, or incorrect, please contact us immediately with your order number, clear photos, and a complete unboxing video. Our team will review your request and provide the appropriate resolution as quickly as possible.

    What payment methods do you accept?

    We accept secure online payments through major debit cards, credit cards, UPI, net banking, and other available payment options displayed during checkout. Cash on Delivery (COD) may be available for selected locations.

    How can I track my order?

    Once your order has been dispatched, you'll receive a tracking number via email, SMS, or WhatsApp (where applicable). You can use this tracking number to check the real-time status of your shipment.